In 2019, Tanner met our operator Lawrence and decided to take the leap and join the Chick-fil-A team after dedicating almost a decade to his career with Coca-Cola. His decision to make this switch was influenced by the opportunity for growth and Chick-fil-A's reputation of culture, values, and faith. Tanner wanted to be apart of the change in influencing and helping others to grow.
Tanner began his journey as a Front-of-House Director at the Chick-fil-A in Royersford, PA, referred to this operator by Lawrence. In 2020, Covid brought constant operational changes and many challenges to Chick-fil-a's nationwide. Tanner and his team were able to navigate and adjust through these obstacles and maintain high performance. Tanner was soon moved to the Store Director role.
In 2021, Tanner began working at the Cheltenham Chick-fil-A with Lawrence, as Senior Operations Manager focusing on improving the Drive-thru, BOH operations, and controlling R&M costs. From 2021 to present our Food Safety score has improved to Elite level and Food Quality visits averaging between 95-98%. Tanner is currently our General Manager and continues to successfully lead our team as one of the top performing Chick-fil-A locations in the chain.